Archive for the 'Management' Category
Hoots No. 14: Advocacy: Grasp the Political
Thursday, February 18th, 2010
Hoots No. 14 - 18 February 2010: Advocacy: Grasp the Political
Downsizing: another silly idea promoted by advocates for small government and ‘New Public Management” and should be resisted.
(The next hoot will deal with global climate change and the fact evidence for change includes evidence for increasing instability, not only warming: museum scientists should be actively promoting the evidence and not leave it to others.)
Twenty years ago Daniel Thomas, then Director of the Art Gallery of South Australia and President of the Art Museums Association of Australia, wrote an article entitled “Grasp the Political” (Adelaide Review March 1990)
He wrote, “What art museums most need in the 1990s is to become politically and economically conscious. They must not only equip themselves with arguments as to why they should exist, but also with hard statistical data about their costs and their benefits.
“At the same time they must be very cautious about positioning themselves within the entertainment industry. There the user-pay principal reigns; the showbiz needs of popular exhibitions can displace special-interest exhibitions, such as scholarly art-history exhibitions or difficult, adventurous contemporary art exhibitions.”
I just wonder how many people took any notice of these important statements.
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This hoot comes from sunny San Francisco - well it was when I started to write this - with its many museums including the wonderfully redeveloped green California Academy of Sciences and De Young Museum of Art, currently showing the truly astounding exhibition of Tutankhamun (see recent articles on the ABC Science site on this Egyptian Pharaoh who died mysteriously when 19 - younger even than John Keats and Giovanni Battista Pergolesi who both died aged 25) and the always marvellous San Francisco Museum of Contemporary Art.
It is also time to again recommend the Global Museum site managed by Roger Smith, now Director - Online Operations (East Asia) at the British Council. Like the Arts Journal Global Museum gathers together interesting articles focusing on museums all over the world; the site also has sections on travel, jobs, resources and links to various documents as well as links to podcasts, which can be downloaded, from many museums.
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I have argued for years if not decades that museum people need to do a number of things to advance the goals of their museum:
- find how the benefits of their activities link with the benefits of other similar organisations and enterprises and seek to make common cause with them: it is relatively easy for the enemy to undermine the strategies of people or organisation acting alone, it is quite a different matter with many people pursuing a common goal;
- recognise that there are many lessons to be learned from other organisations, indeed from some which do not immediately seem relevant: leadership in a museum can benefit from understanding leadership practice in a hospital or even an airline; and
- understand that the goals of museums are not simply to put knowledge out “in the ether” but to have that knowledge make a difference for the common good; as Steve Weil said, museums are for somebody, not about something.
There are a few museums where staff have taken the argument up to the frontlines and tried to convince those in government and the community that a certain approach to a situation is appropriate and that some others are not.
“Layoff the Layoffs” is the title of an article in Newsweek for Februrary 5, 2010
Pfeffer’s recent article is a good summary of why the downsizing of organisations, which has been quite a fad for some decades and has been popular in the last couple of years as a device for coping with the GFC, is anything but economically positive quite apart from its often devastating effects on the people involved. Museum executives faced with the demands of downsizing, especially when it is part of “encouraging organisations to be more entrepreneurial” have a responsibility to their museum and their staff to make it clear to those who are promoting the “solution” that they do not agree with it. Unless there are the most convincing and carefully thought through justifications!
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Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University where he has taught since 1979. He is the author or co-author of thirteen books including The Human Equation: Building Profits by Putting People First, Managing with Power: Politics and Influence in Organizations, and Unconventional Wisdom About Management, a collection of 27 essays about management topics, as well as more than 120 articles and book chapters. Pfeffer’s latest book, tentatively entitled Power: An Organizational Survival Guide is to be published early 2010 by HarperCollins.
These quotes give a sense of where Pfeffer is coming from:
Power centres around scarce and critical resources and in times of uncertainty those with established credibility tend to be favoured as the enlightened. Those in power tend to define problems in ways which institutionalise their power. The more institutionalised the power is the more likely it is that the organization will be out of phase with its environment (from a 1977 paper with Gerald R. Salancik)
Organizational success comes more from managing people effectively than from attaining large size, operating in a high-growth industry, or becoming lean and mean through downsizing - which, after all, puts many of your most important assets on the street for the competition to employ.
Pfeffer opens his Newsweek article by pointing out that when the tragedy of September 12 2001 struck there was vast uncertainty about the future of airline flights. Almost all US airlines, and many other corporations, immediately laid off staff. Southwest Airlines did not. (I have written about this company before in “Lessons from Southwest Airlines” and “A chat with Herb Kelleher“) Southwest, which in fact has never laid off staff in its entire history, is now the biggest domestic carrier with a market capitalisation bigger than all other domestic carriers combined. Southwest’s former head of human resources once told Pfeffer: “If people are your most important assets, why would you get rid of them?”
Layoffs, Pfeffer observes, have become an increasingly common part of corporate life, some firms seemingly in permanent downsizing mode. If an industry is declining downsizing would seem inevitable. But in industries where demand is fluctuating? When a company lays off staff in a downturn, staff have to be when the upturn comes and demand increases. In the process considerable costs have been incurred!
Here is a quote that will surprise some and anger others even more: “A recent study of 20 Organization for Economic Cooperation and Development economies over a 20-year period by two Dutch economists found that labor-productivity growth was higher in economies having more highly regulated industrial-relations systems - meaning they had more formal prohibitions against the letting go of workers.” So much for the notion of employment flexibility leading to economic growth!
Here are myths dispelled by studies of the effects of downsizing:
- Companies that announce layoffs enjoy higher stock prices than peers
- Layoffs increase individual company productivity
- Layoffs cut costs
The negative consequences of downsizing are particularly evident in R&D-intensive industries and in companies that experienced growth in sales.
Layoffs lead to lower morale leading to employees looking for another job at the first sign of better times, greater distrust of management and greater likelihood of stealing from the firm.
Layoffs also have a significant negative effect on the economy since laid off workers spend less, may demand social services payments from government, their houses may end up having to sold because of mortgage default and so on. The consequences to employees themselves can be devastating! Pfeffer says, “Layoffs literally kill people”.
(In the US those who lose their jobs also often lose their medical insurance which, as well as expected outcomes, can also lead to violent behaviour. Reviewing Michael Moore’s latest film “Capitalism: A Love Story ” Chris McGreal (The Guardian, 30 January 2010) writes, “Early on, Moore sets out the meaning of “Dead Peasants” insurance. It turns out that Wal-Mart, a company with revenue larger than any other in the world, bets on its workers dying, taking out life insurance policies on its 350,000 shop-floor workers without their knowledge or approval. When one of them dies, Wal-Mart claims on the policy. Not a cent of the payout, which sometimes runs to a $1m (£620,000) or more, goes to the family of the dead worker, often struggling with expensive funeral bills. Wal-Mart keeps the lot. If a worker dies, the company profits.)
Governments around the world have adopted the strategy of downsizing claiming this will lead to working smarter. The consequences of such downsizing have often led, as in business, to poorer service. At the same time as downsizing, outsourcing has also been promoted as allowing the organisation to fous on its core business. But as with downsizing it is now realised this seldom works to benefit the organisation as tasks and skills critical to the enterprise are realised as having to be in-house where they can be influenced appropriately by the culture and the staff involved interact with staff in the “business core”. One of the problems is that the downsized organisation seldom has the skills to develop an appropriate brief and project management regime for the outsourced contractor.
Most importantly, a downsizing operation seldom is accompanied by a clearly explained strategy for the future which will lead to a better company which is clearly explained to employees, those affected and those who are to remain. One of the critical jobs of leadership is not done!
These outcomes have been evident for some time and the failures in museums are the failures in business.
For instance, Right Associates (”Lessons Learned: Dispelling the Myth of Downsizing”, Philadelphia, 1992) found that in 66% to 75% of companies which had downsized neither profitability or [productivity] had increased. They argued that companies must investigate alternatives, define the new organisation, plan the downsizing, develop a communication plan and nurture the survivors. Observing that outplacement assistance fosters positive career growth they emphasised that change has to be embraced: no person or organisation can escape the consequences of downsizing.
In the study of museums around the world it was found that the museum organisations that were perceived by staff to have achieved successful change outcomes, were also perceived to have managed the change process through a strategically linked vision of the future state and communicated in ways which enabled participants to know what would happen and how they would be affected by the change, provided appropriate financial, human resource and training in support of the change the change; executives were prepared to devote the time to meeting with people and created the energy to get the change initiated and sustained by leadership action which emphasised patience and support and leading by example through modelling the appropriate change behaviours. (See Morris Abraham, Des Griffin & John Crawford, “Organisation change and management decision in museums”, Management Decision 37/10, 736-751, 1999.)
Museum executives faced with the demands of downsizing, especially when it is part of “encouraging organisations to be more entrepreneurial” have a responsibility to their museum and their staff to make it clear to those who are promoting the “solution” that they do not agree with it. Unless there are the most convincing and carefully thought through justifications! (Note that the responsibility of boards and executives is in the first place to the future of the organisation.)
Owl’s Hoots No. 12: A Time for Action
Tuesday, December 8th, 2009
Hoots No. 12 - 8 December 2009: Global Climate Change and Museum Advocacy
In some recent commentary on challenges facing museums over the next several decades, the issue of controversy and advocacy has been mentioned. For instance, over at Museum 3.0 in the Forum a post by Lynda Kelly reports item 5 of the nine big themes for 2010 identified by Australian Museum director Frank Howarth as “Increasing our advocacy: taking a stance on things that matter”.
It should not be thought that museums have not been dealing with controversy or been concerned with advocacy though sometimes that advocacy has been rather muted and some controversial issues have been avoided.
Lynda Kelly has posted a very useful brief commentary on this subject and referenced an article “Museum Authority Up for Grabs: The Latest Thing, or Following a Long Trend Line?” by Daniel Spock, Director of the Minnesota History Center Museum program in the Fall 2009 issue of the journal Exhibitionist (p 6-10).
Global climate change is considered by many people to be the major issue confronting human society and the environment though in recent months people in some countries such as the US have put the issue at the bottom of their list of concerns. In this situation museums have the credibility and the responsibility to place in publicly accessible places information which is credible and authoritative.
If museums are concerned about advocacy then this issue – global climate change – is something to communicate about right now.
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The Monday 7 December issue of the Sydney Morning Herald contained an article by Deborah Smith referring to a document on climate change put together by Brett Parris who is a Research Fellow at Monash University and Chief Economist for World Vision Australia.
Entitled “University tackles sceptics’ arguments” it commenced, ““As World leaders gather in Copenhagen, efforts to undermine public confidence in the science of climate change have intensified. Sceptics have recently gained traction by exaggerating uncertainties in the research…”
Parris’ full document addresses 21 common objections to the arguments put forward in support of the proposition that global climate change is occurring and that it is due to activity of humans, principally through industrialization and the emissions of CO2. From my reading of documents at realclimate.org and other articles and presentations I would conclude that Parris’ document is as good a summary of the arguments and the evidence and an excellent refutation of the claims of others as I have seen.
One of the major parts of Parris’ document concerns the economic impacts of action to mitigate the effects of climate change. He points out that such action would have an impact of about 0.1 or 0.2 percent decline in income growth compared with “business as usual” (not taking account of an negative impact of climate change which is very important); this translates to a delay of four months or so by 2050 in reaching a certain target level.
(A video of a talk at the “One Just World” Forum in Melbourne 30 July 2008 by Brett Paris can be seen on Youtube (Part 1 and Part 2).
At the end of the document, Parris quotes Nobel prize-winner in economics Paul Krugman: “Writing after the vote on the Waxman-Markey climate change bill in the US Congress, Krugman considered the implications of unmitigated climate change for the US economy and for future generations. He concluded that continued denial of the link between anthropogenic greenhouse gases and climate change, with the aim of thwarting action to reduce emissions, was a form of treason:
“So the House passed the Waxman-Markey climate-change bill. In political terms, it was a remarkable achievement. But 212 representatives voted no. A handful of these no votes came from representatives who considered the bill too weak, but most rejected the bill because they rejected the whole notion that we have to do something about greenhouse gases. And as I watched the deniers make their arguments, I couldn’t help thinking that I was watching a form of treason – treason against the planet.”
Museums, especially natural history museums have concern for the natural environment and the future of the planet and life on it as a major focus of their endeavours. Whilst objectivity is often promoted as an important feature of the communications of museums, integrity must never be compromised. That includes a responsibility to communicate the latest understandings based on the best scientific research.
The document prepared by Brett Parris’ is a comprehensive summary of what is known about global climate change and its consequences. The issue of how the threat is to be mitigated is a different matter. But at least as Parris shows various alternative suggestions that climate change is not occurring or that it is caused by factors other than human activity cannot be supported on the evidence. And neither can the assertion that addressing the threat will cause economic disruption of great magnitude!
Over at New Matilda an item entitled “The Global Copenhagen Editorial” published December 7 reports that “On Monday more than 50 newspapers across the world published a common editorial calling for global action on climate change — but you won’t read it in Australia
“The following editorial was published on Monday by 56 newspapers around the world in 20 languages including Chinese, Arabic and Russian. Most of the newspapers featured it on their front page. But you won’t read it in Australia. According to a report in the Guardian, “The Age and the Sydney Morning Herald, pulled out [of the joint initiative] at a late stage after the election of climate change sceptic Tony Abbott as leader of the opposition Liberal party recast the country’s debate on green issues.”
The editorial begins, “Today 56 newspapers in 45 countries take the unprecedented step of speaking with one voice through a common editorial. We do so because humanity faces a profound emergency.
“Unless we combine to take decisive action, climate change will ravage our planet, and with it our prosperity and security. The dangers have been becoming apparent for a generation. Now the facts have started to speak: 11 of the past 14 years have been the warmest on record, the Arctic ice-cap is melting and last year’s inflamed oil and food prices provide a foretaste of future havoc. In scientific journals the question is no longer whether humans are to blame, but how little time we have got left to limit the damage. Yet so far the world’s response has been feeble and half-hearted.”
So what will your museum do?
OWL’S HOOTS NO. 11
Wednesday, September 23rd, 2009
Hoots No. 11 - 23 September 2009: The Future of Museums: an interview with Thomas Campbell of the Metropolitan Museum in New York; Darwin Centre opens at The Natural History Museum in London.
The Art Newspaper recently published a long interview with Thomas Campbell, recently appointed director of the Metropolitan Museum succeeding Philippe de Montebello. The interview gives interesting insights into the future of one of the most prestigious museums in the World. The Met has had to cut back some of its staff after it lost 25% of its endowment in the GFC.
Campbell intends to form a programmatic committee including representatives from departments beyond the curatorial to advise him on exhibitions, replacing the former Council of Advisors comprsing heads of curatorial departments.
Campbell also responds to some comments by Tate Director Serota and British Museum director MacGregor to the effect that British Museums respond more directly to the public than do American museums.
Campbell’s plans offer an interesting counterpoint to the comments made recently in the two part “Future of Museums” program on ABC Radio National’s program ‘Future Tense’ on September 3 and 10.
I have previously commented on Thomas Campbell whose appointment as director of the Met I consider to be one of the most signficant of senior appointments at any museum in the last decade. Remember that Campbell is a specialist in tapestries, not notable for fundraising or managerial ‘wizardry’ and had been a curator at the Met for several years and that when asked why he was appointed, the Chair of the Board referred to Dr Campbell’s “great passion for art”.
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The Art Newspaper: How do you think your leadership of the Met may differ from Philippe de Montebello’s?
Thomas Campbell: I came to the museum because it was an incredibly exciting place to work as a scholar in my field. Philippe was a major contributor to the environment that made it such an exciting place and I have every intention of sustaining and developing the strengths of this institution: maintaining a dynamic exhibition programme, the award-winning publication programme, continuing to acquire masterpieces, but also to expand study collections where it’s appropriate, and continuing to place the emphasis on the encounter of our visitors with the objects, trying to really create the environment for that direct experience without bells and whistles. Will I be introducing change? I guess it’s evolution rather than revolution.
TAN: Will your leadership style be the same as his?
TC: … I am who I am. I’m certainly not going to try and adopt a grand-style persona…
In terms of actual leadership style, this institution is quite feudal. We have 17 curatorial departments, many of which are equivalent to medium-size museums. One reason we are a place bursting with ideas and initiatives is that Philippe allowed and encouraged ideas to bubble up through the departments and he was very supportive of initiatives brought to him from his curatorial staff. Having experienced the benefits of that myself, I very much intend to maintain it.
One of the steps I will be taking this autumn is formulating a programmatic committee that will act as a forum … Up until this point the way exhibitions have been approved is that curators or department heads would bring a proposal to Philippe and he would say yes or no. I will still be the person who makes that decision, but at a time when we have got to make less go further, and I can’t green light everything, this is a forum in which the curatorial body itself—it will also have representatives from editorial, operations, education—will have to take a bit more responsibility for what is brought forward. But I see it as a constructive dialogue that I trust will make sure that projects that might be considered as cross-departmental have their possibility fully aired…
TAN: You want to maintain the direct encounter with a work of art, but people demand information. Is there enough information in the galleries?
TC: We need to find the right balance between creating a direct and meaningful encounter with a work of art without there being the impediment of an overly didactic contextualisation. At the same time, much of our audience is very sophisticated and wants a lot of information. .. We are at an exciting time because new technology does give us the opportunity to deliver all sorts of different levels of information to different audiences in a very discreet way. I think handheld devices and audio tours have huge potential beyond where they are now…I don’t want to be overly typecast as being wonkish on technology, but I think it is one of the major frontiers at the moment because it has the potential to so enrich and transform the visitor experience.
The Met has put a lot of effort into the audio guides it supplies to exhibitions, and we have a certain amount of audio guide information for our permanent collections, but that is an area that needs to be hugely expanded. Then we need to enrich the different levels that people can get to. We also have to think of different languages so that our large international audience is properly catered to. The National Gallery in London, the Tate, the Louvre are all experimenting with devices that besides delivering an audio tour will deliver visuals on a handheld device. The danger is that there’s something so compelling about a digital image that all too quickly the object in front of you becomes an illustration to the narrative you’re holding in your hand.
TAN: British Museum director Neil MacGregor and his counterpart at the Tate, Nicholas Serota, recently differentiated US museums, deemed in thrall to their moneyed boards, from European and particularly British museums, which they maintain serve the public more directly.
TC: … At the end of the day, the Met has bought more objects, has organised more exhibitions, has undertaken more scholarly publications than any other museum in the world as a result, simply because of the enthusiastic support of the donors and our trustees. There’s this caricaturish notion that people fall back on…but my experience of our board is that it is comprised of individuals who take their role extremely seriously in terms of both advice or financial support.
… This is a great institution because of the farsighted support over so many years by individuals who are consciously contributing to build it and make it better.
The impression they were giving was that there was some sort of constraint. We are not constrained. On the contrary we have got the ability to go out and fundraise and find support for different initiatives that allow us to do things that very few European institutions are able to.
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The Art Newspaper also published on its Museums page on 16 September a short article on the new Darwin Centre at The Natural History Museum in London.
In The Guardian for 17 July Maev Kennedy wrote, “One of the most startling additions to any British museum, the new £78m “cocoon” at the Natural History Museum in London – an enigmatic white blobby form eight storeys high and 65m long inside a giant glass box – will open to the public on 15 September, it was announced yesterday. Michael Dixon, the director of the museum, said he hopes the new building – properly known as the Darwin Centre, but dubbed the cocoon even by staff – will leave visitors “with a real sense of awe and wonder at nature”.
Further information is available at the Museum’s own website.
Those with a long memory might recall the bitterly critical comments which greeted the appointment and announced corporate plan of former primatologist and Open University Professor Dr Neil Chalmers, appointed director of the Museum in 1989. The Darwin Centre - this is Stage 2 - was a major project of (now) Sir Neil Chalmers who retired a couple of years ago to become Warden of Wadham College at Oxford University .
Here are some extracts from the commentary from that time. We can wonder how reliable the opinions and forecasts of doom were.
(I have put an article from 1990 about this issue in the essay section.)
In the 3 May 1990 issue of Nature, Henry Gee (”Taxonomy pays for bad image”), wrote, “Researchers at the Natural History Museum (NHM) in London went on a one-day strike on 24th April to protest against the museum’s controversial 1990-95 corporate plan, which proposes the loss of 51 out of 300 research and curatorial posts during the next two years. Many of the tenured posts are to be replaced with short-term fellowships (see Nature 344: 805, 26 April 1990) a move that will improve the NHM’s financial health but may threaten its standing as a taxonomic research centre. On 26 April, the researchers resolved to strike again tomorrow (Friday, 4 May) if the museum’s director, Neil Chalmers refused to withdraw the plan.
“Scientists at other UK museums are concerned at the damage that might be done by the new plan. Taxonomic research, in which the NHM is pre-eminent, is “deeply unsexy”, according to Simon Conway Morris of the University of Cambridge, but is the “bedrock” of all biological research, and in the light of concern over decreasing global diversity the cuts come at “just the wrong time”. Andrew Knoll, of the Botanical Museum of Harvard University, finds it “a little sad” that the study of biodiversity in the United Kingdom is thought so marginal that the NHM will close departments “in which they have been major contributors”. Ken Joysey, curator of the Museum of Zoology at the University of Cambridge, condemned the cuts as “ludicrous”.
The issue was raised in the British Parliament: In the adjournment debate in the House of Commons on 21 June, Tam Dalyell MP pointed out that the real threat to Britain is not “the armies of Mr Gorbachev”, but global warming, the destruction of the ozone layer, acid rain and other environmental problems. He told the House how the Museum provides “crucial raw material for the battle against that threat”.
During the half hour allowed for the debate, Shadow Arts spokesman Mark Fisher MP joined Dalyell in pressing Richard Luce on funding for the Museum. Whilst supporting the approach set out in the Corporate Plan, Luce revealed that the Chief Scientific Adviser to the Government is in discussion with the Director and the Chairman of Trustees about its wider implications.
An editorial in Nature on 2 August 1990 said, among other things, “The British Natural History Museum has taken too short and too jaundiced a view of it’s own future as a research institution. It should mend its ways, and quickly… What emerges most clearly from the long controversy is that the corporate plan .. was a serious error of judgment. Faced with the prospect of a nasty financial squeeze … the museum plumped for the wrong solution, that of cutting back on an already inadequate intramural research programme…. It would have been possible to cut back instead on the museum’s second function of mounting attractive public exhibitions…”
The editorial went on to repeat some of the claims about “unfortunate” language of the corporate plan, expresses doubts about whether the emphasis on ‘front of house’ activities would save the museum “from the troubles that lie ahead” and observed that entrance charges would not pay the extra cost of the exhibitions envisaged as bringing more visitors and therefore earnings. It asked, “should not the museum be making the case for relief from [further financial] squeezes [two or three years from now]?… It should also do more than has yet been done to show that there is substance in its hope that support for research at the museum will indeed be provided by the research councils..”
Two months later, 4 October 1990, a letter in Nature from Dr Colin Patterson and many distinguished scientists representing the “science defence committee” (of which Patterson was chairman) said, “The crisis at London’s Natural History Museum … has now lasted more than four months and shows no sign of ending. The essence of this crisis is that the plan will result… in narrowing the span of taxonomic and systematic research in this museum. .. About a thousand letters of protest have been sent to the relevant minister by our colleagues from all over the world who recognise that this museum is the world centre for taxonomic expertise… There have been two days of strikes; and there has been a storm of press comment, nearly all of it critical of the plan.
“A new management structure, with imposed separation of curation from research for some 150 people, has been forced down our throats, as has also a brutal system of short-term contracts for researchers. And our prizewinning design team is still threatened with extinction. Moreover, the director’s main response to the letters of protest is blandly to point out their usefulness in the search for funding, since they demonstrate that the taxonomic community of the whole world is interested in the fate of the Natural History Museum ..”
Some of these issues remain with us in various museums 20 years later. The Natural History Museum recovered to be one of the strongest museums in the World; the list of scientific publications by Museum staff for 2008-09 runs to 73 pages. Some other museums faced with reductions in funding and a lack of recognition by governments of the importance of taxonomy and evolutonary studies to the understanding and sustainability of biodiversity have not recovered!
OWL’S HOOTS NO. 8
Wednesday, June 3rd, 2009
OWL’S HOOTS NO. 8 - June 3rd, 2009
In general the process of evaluation of teachers’ performance has been completely unsatisfactory; it is no wonder many teachers object to performance pay! There are parallels with many other organisations. Are museums irrelevant? Sea levels have risen! Two books on science and a wonderful review of books on Darwin and evolution by Richard Lewontin who asks, “What if Charles’ nose had been larger?”
Teacher evaluation and ‘loose coupling’: Elizabeth Kleinhenz & Lawrence Ingvarson of the Australian Council for Educational Research, Australia (Research Papers in Education Vol. 19, No. 1, March 2004) investigated the processes for teacher assessment in “Teacher Accountability in Australia: current policies and practices and their relation to improvement of teaching and learning”. It seems that like most of the research on schooling and teaching, little notice has been taken of it. There are parallels with what happens in performance assessment in most organisations.
Kleinhenz and Ingvarson begin with the following statement. “If teaching well is something most teachers can learn to do over time, not just a bundle of personality traits, insightful formative assessment and coaching systems are vital. If experienced and effective teachers are to be kept close to the classroom and provide leadership to other teachers, professionally credible summative assessments systems will be needed that can provide them with the recognition they deserve for evidence of high levels of professional development.”
They observe, “In most cases, assessment is related to promotion to position of additional responsibility where the tasks have little to do with teaching. “There are wide gaps between managerially designed and implemented procedures and the realities of what teachers actually know and do-the ‘technical core’ of teaching. … In most Australian schools and systems, we suspect, teachers’ real work remains well and truly buffered from the kind of professional scrutiny that could contribute to its improvement and provide the public with genuine guarantees of its effectiveness and quality.”
While in some cases applicants for promotion can submit details of their work, in many cases they are simply asked to address criteria that relate to the position. It is not that which is of concern but that promotion - higher pay - is only possible by taking responsibility for administrative and organisational tasks such as dealing with complaints, timetabling, student grouping and events. Further, the panel reviewing the applications spend little time on the process despite the consequences of appointment. Principals generally manage the process but may delegate it. In particular, genuine leadership which is essential to successful school is absent. Think of many other organisations employing large numbers of technical professional people. (Think also of successful orchestra conductors!)
The management expert Karl Weick (”Educational organizations as loosely coupled systems”, Administrative Science Quarterly, 21, 1976) developed ‘loose coupling theory’ to describe this gap between the technical core, rewards and ‘actors’.
Some education systems including New South Wales and some parts of the American (US) system have developed better arrangements which in particular provide for promotion based on technical competence and involve careful review of performance through peer review.
Some economists, politicians and parents are fond of advocating paying teachers on the basis of their performance. If the evaluation process is no good what would be gained by such a system. And what about formative evaluation?
Are museums irrelevant?: Bob Janes has recently had published a book with this title; he has summarised his views at the Palazzo Strossi Foundation site. I have commented on issues relevant to this at an earlier post on my site - and an associated essay and more recently and at “Managerialism buried (I wish)” My comments on this book and the responses are on Museum 3.0 and also at the Palazzo Strossi Foundation site. Etc etc
Sea Level Rise! In “Refugees Join List of Climate-Change Issues” (New York Times May 28, 2009) Neil MacFarquar reports that Huene, an island in the Carteret chain in the South Pacfic, has been bisected by the sea. “With their boundless vistas of turquoise water framed by swaying coconut palms, the Carteret Islands northeast of the Papua New Guinea mainland might seem the idyllic spot to be a castaway.But sea levels have risen so much that during the annual king tide season, November to March, the roiling ocean blocks the view from one island to the next, and residents stash their possessions in fishing nets strung between the palm trees.”
Wonderful books on science! On the Science Show on ABC Radio National on 30 May Marcus Chown discussed some of the ideas explored in his latest book, “Quantum Theory Cannot Hurt You” and Michael Brooks discussed some of the ideas in his latest book, “Thirteen Things that Don’t Make Sense”: the anomalies in science, such as dark matter, dark energy and varrying physical constants, are in a way, the only things that matter.
Richard C. Lewontin, Alexander Agassiz Professor of Zoology and Professor of Biology at Harvard University and author of “The Genetic Basis of Evolutionary Change” and “Biology as Ideology” and other books reviews, in the New York Review of Books for May 28, a number of books about Charles Darwin - there are a huge number published this year, the 200th anniversary of Darwin’s birth and 150th of the publication of “The Origin of Species”.
Lewontin begins, “When I was a student I was enjoined to reject the “Cleopatra’s Nose” theory of history, so called after Pascal’s remark in the Pensées : “Cleopatra’s nose: if it had been shorter, everything in the world would have changed.”[1] The intent was not to dismiss biography as a way into the structuring of a historical narrative, but to reject the idea that the properties, ideas, or actions of some particular person were the necessary conditions for the unfolding of events in the world. If Josef Djugashvili had never been born, someone else could have been Stalin.”
Lewontin concludes, “It seems that Cleopatra’s is not the only nose in question. In his brief Autobiography Darwin writes of his successful visit to Captain FitzRoy to arrange for his trip on the Beagle:
“Afterwards, on becoming very intimate with Fitz-Roy, I heard that I had run a very narrow risk of being rejected on account of the shape of my nose! He was an ardent disciple of Lavater, and was convinced that he could judge of a man’s character by the outline of his features; and he doubted that anyone with my nose should possess sufficient energy and determination for the voyage. But I think he was afterwards well satisfied that my nose had spoken falsely.
“But what if it had been bigger?”
Lewontin’s article, as always, is terrific and full of very interesting ideas.
OWL’S HOOTS NO. 3
Friday, April 10th, 2009
Owl’s Hoots No. 3 – 10 April 2009: John Florio on scholars, the dangers of inequality arising from neoliberalism, the superorganisms known as ants, museums in North America coping with financial turmoil and museums in London expanding. Museums as Happiness Pioneers. And the British Government’s enquiry into the invasion of Iraq and possible consequences for the BBC.
The scholar’s angry quill: Here is a further quotation from John Florio (1553 - 1625), linguist, lexicographer and translator of Montaigne, which comes from “Giordano Bruno Philosopher Heretic” by Ingrid Rowland:
“Be circumspect how you offend schollers, for knowe,
A serpents tooth bites not so ill,
As dooth a schollars angrie quill”
More on the impact of “the market”: Last week, under the heading of managerialism buried, I referred to the ABC Radio National Background Briefing program on MBA’s. Managerialism is a flow on from market fundamentalism: small government, privatisation, deregulation, efficiency, acountability and so on. The result has been, along with the well known reductions in social welfare, health and education, increased inequalities as the ‘top end of town’ gained huge increases in wealth whilst the poorer sections of society, if they were employed at all, gained little or even stood still. In the so-called “developed world” the USA and UK show the greatest inequalities whilst Scandinavian and some European countries and Japan show the least.
Reviewing “The Spirit Level: Why More Equal Societies Almost Always Do Better” by Richard Wilkinson and Kate Pickett (Allen Lane), Lynsey Hanley (in the Guardian, 14 March), quotes the authors, “inequality causes shorter, unhealthier and unhappier lives; it increases the rate of teenage pregnancy, violence, obesity, imprisonment and addiction; it destroys relationships between individuals born in the same society but into different classes; and its function as a driver of consumption depletes the planet’s resources.”
The promised essay on managerialism and related matters is now posted. Included are a number of important conclusions concerning museums and organisations generally!
Ants – Superior Civilisations: Two fascinating articles on ant societies – super civilizations - have appeared recently. In the New York Review of Books, Tim Flannery reviews a new book by Bert Hölldobler and Edward O. Wilson (and with line drawings by Margaret C. Nelson), “The Superorganism: The Beauty, Elegance, and Strangeness of Insect Societies” (published by Norton) and in the Guardian Alok Jha has a review of the views of Wilson and Hölldobler (“Six legs good”, 9 March 2009).
Jha writes, “They developed architecture and built farms millions of years before we did. They work together so seamlessly that colonies are known as ’superorganisms’. And they could hold the secret to working out how our brains evolved.”
US and Canadian Museums reduce budgets and staff: Martin Knelman (“Gallery endures a second, unwelcome transformation”, Toronto Star March 23, 2009) reports that the Art Gallery of Ontario has not received the visitor numbers anticipated with the recent expansion designed by Frank Gehry. Budgets will have to be slashed and staff numbers reduced.
The overall space of the AGO increased 20 per cent, gallery space increased 50 per cent and the size of the collection doubled to more than 73,000 works of art. Practical operating costs – security, maintenance, utilities – have almost doubled – and the annual budget went up to $52 million (more than $30 million of which is salaries). “Attendance has been running 20 per cent below projections for the past four months…One factor perhaps is the $18 adult admission: the place is jammed every Wednesday night, when the entry fee is waived.”
(Last month it was reported - by James Bradshaw in the Globe and Mail March 3 -that buckets line the AGO’s staircase, while condensation blurs view from windows.)
Christine Kearney reported in YahooNews for March 13 that the Metropolitan Museum of Art was closing 15 of its merchandising stores across the United States, leaving only eight stores open in New York and will cut about 250 jobs, or 10 percent of its workforce, before July 1.
The Academy of Natural Sciences in Philadelphia has announced a hiring freeze will cut salaries by 5 percent. The Museum of Contemporary Art in Los Angeles almost had to close until billionaire philanthropist Eli Broad came up with a $30 million rescue plan in 2008.
In other US cities there are also reductions in budgets and staff losses. Endowments have dropped by around 20 per cent. Faced with a dramatic drop in revenue, the Minneapolis Institute of Arts will cut its staff and budget by 6 percent, and reduce exhibitions and programs by as much as 20 percent next year. The Walker Art Center in Minneapolis has also cut its budget by 5 per cent and may lose another 5 per cent later.
Museums in London expanding: Meanwhile in London, Tate Modern and the British Museum are expanding. Jonathan Glancey (The Guardian, 1 April 2009, “Why Tate Modern’s extension stacks up”), informs us, “When Tate Modern opened in 2000, visitor numbers were expected to be 1.8 million a year at tops. Almost a decade on, the figure is 4.6 million. Even though Tate Modern’s home, the former Bankside power station, is a colossus, the sheer number of people visiting throughout the year has made an extension almost inevitable.”
Tate Modern 2, “a dramatic origami-like unfolding of brick and glass” designed by Herzog and de Meuron, the Swiss architects who transformed the redundant power station to the new Tate Modern is expected to open some time between 2012 and 2014. The British Government has subscribed £50m towards the anticipated £215m total cost.
ArtInfo announced April 2 that “with the Victoria and Albert Museum, the Tate Modern, and now the British Museum all touting expansion plans, it seems the global economic downturn hasn’t taken the London art world with it. The British Museum announced this week an ambitious £135 million ($198 million) extension intended to accommodate blockbuster exhibitions. It is expected to open 2012.”
Meanwhile the Museum of Modern Art has dramatically redesigned its website: check it out!
New York Arts consultant Adrian Ellis reviews the recession and US museums in the Art Newspaper Issue 200 of 11 March and discusses how to compensate for the loss of philanthropic, endowment and visitor incomes.
School visits to museums and museums as happiness pioneers:The March-April issue of Museum (published by the American Association of Museums) has two excellent articles, “Fun is no joke” (by Mary Ellen Flannery) reviewing school ‘field trips’ to museums in the USA and museums as ‘happiness pioneers’ (“Fiero”, an exerpt from the Center for the Future of Museums lecture by Jane McGonigal). McGonigal’s lecture is available on the Future of Museums site along with other interesting items.
McGonigal says there are four things which seem to be “pretty universal” for people: satisfying work, the experience of being good at something, time spent with people we like and the chance to be part of something bigger.
Iraq and the BBC: British Foreign Secretary David Milliband announced last month that there would be an inquiry into the invasion of Iraq and the reasons for it.
“The pressure for an inquiry has been intense because many people believe that the war was illegal under international law and that Tony Blair, the then prime minister, twisted intelligence evidence in order to justify the invasion.”
When BBC journalist Andrew Gilligan reported the views of Dr David Kelly on the “intelligence” justifying the British Government’s decision to join the US invasion of Iraq the Government forced his resignation which was followed by the resignation of Director-General Greg Dyke and Chairman Gavyn Davies. Kelly later committed suicide. An inquiry into the death of Dr Kelly by Lord Hutton was denounced by critics as a kangaroo court.
Dyke was hugely popular. The incoming Chair and Director-General oversaw considerable downsizing which was protested by strikes. The responsible Minister talked of difficulties with funding. There is no indication that the BBC has managed to avoid slip ups in its broadcasting.
Will Milliband’s inquiry bring back David Kelly, repair the damage to the BBC, put Tony Blair on trial? Of course not!
This page, which should appear weekly, is an addition to the blogs page.